Industry Insights

Service Charges are rising but why?
Phoebe . Phoebe .

Service Charges are rising but why?

Rising service charges are often framed as a billing problem. In reality they point to deeper issues in how buildings are planned, maintained and governed. This article explores the factors behind the surge, why so many residents feel blindsided, and what better long term planning could look like.

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Who did more damage to the High Courts of Justice: Banksy or the cleaner?
Phoebe . Phoebe .

Who did more damage to the High Courts of Justice: Banksy or the cleaner?

Across London, one pattern repeats: a Banksy appears, and within hours, someone scrubs it away. Art becomes damage, and damage control becomes destruction.

The High Courts of Justice are just the latest example. A thin layer of paint could have been removed safely. Instead, a scrubbing brush took centuries-old Portland stone with it. The question is not who vandalised the wall, it is who truly damaged it.

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Fake Invoices = Major Losses?
Phoebe . Phoebe .

Fake Invoices = Major Losses?

From New Zealand to the UK, the same story repeats: councils and businesses losing millions to fake invoices. Different systems and the same vulnerabilities. The real question is, why aren’t we stopping it?

Fraud doesn’t just drain budgets; it undermines public trust and delays the projects communities depend on. What is striking is that the warning signs are nearly always there, hidden in invoices, service logs, and payment records. The challenge is not the lack of data, but the lack of visibility.

👉 Read more in Fake Invoices, Major Losses

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